Help Center

We offer premium-quality sarees, suits, kurtis, dress materials, and fusion wear – perfect for both festive and everyday looks.

Yes, all our readymade products follow standard Indian sizing. We recommend checking the size chart provided on each product page.

You can request an exchange within 5 days of delivery. Ensure the item is unused and include an unboxing video for approval.

We try our best to maintain color accuracy, but slight variations may occur due to screen settings or studio lighting.

Absolutely! Our collection includes elegant pieces for festivals, weddings, and stylish options for daily or office wear.

Yes, our fabrics are carefully selected to be breathable, soft, and ideal for Indian climates.

Orders are dispatched within 12–24 working hours and delivered in 5–7 business days across India.

Yes, we offer pan-India delivery via trusted courier partners.

Tracking details are shared via Email, WhatsApp, and SMS once your order is shipped.

Yes, we offer free shipping on all orders — no minimum value required.

We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

Absolutely. All transactions are processed via secure, encrypted payment gateways.

COD might be temporarily disabled due to location restrictions or past failed deliveries.

If your payment fails, try again using a different method or contact our support for assistance.

We currently do not offer refunds, but you can request a product exchange within 5 days of delivery.

Contact us within 48 hours with an unboxing video. We'll arrange an exchange promptly.

We cover the reverse pickup charges for valid exchange requests with proof.

Simply WhatsApp us at +91 77788 28170 or email mayasilkofficial@gmail.com with your order ID, issue, and unboxing video.